Putting your Nonprofit on Offense begins with Building a Playbook

You’re in your weekly staff meeting. As usual, a few team members arrive with detailed lists of their ongoing projects, while most jot down a handful of updates in the last hour before the meeting.

Your teammates begin logging into the online meeting or drifting into the conference room just a minute or two before start time. A few punctual attendees chat about weekend plans or touch base on an ongoing issue. Five minutes past the scheduled start, the leader suggests waiting a bit longer since not everyone has arrived—and Bob is supposed to be joining. At seven minutes past, someone asks, “Can someone text him?” Finally, the meeting begins.

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